Tuesday, May 22, 2012

Saygent Launches In-App Voice Feedback System: Lets Customers Vent To Apps, Not On Twitter

saygent-logoApple's Siri has been transforming how people interact with their phones. It taught us that it's not just OK to talk to our phones, but that, in many cases, it's actually a more useful way to get things done. Along those same?lines, a company called Saygent is launching a mobile feedback solution which developers can insert into their application to collect feedback from the app's users. Available as an SDK for easy integration, the toolkit can be used within any type of application.?But Saygent is specifically targeting the emerging mobile wallet space to start. The idea with mSay, as it's being called, is that mobile wallet providers (think, companies like Visa, MasterCard, Google Wallet, Intuit, etc.) could use Saygent's solution to collect instant feedback about the merchant immediately following a mobile payment/mobile wallet transaction.

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